Shipping policy
We ship all orders from our warehouse in Australia, with fast and reliable delivery to all regions of Australia and New Zealand.
Processing Time
Orders are typically processed and dispatched within 1–2 business days (Monday to Friday). You will receive tracking information once your order is shipped.
🚚 Shipping Methods & Timeframes
| RegionEstimated Delivery Time | |
|---|---|
| Australia (Standard) | 2–5 business days |
| New Zealand | 5–10 business days (via AU Post or Courier) |
Delivery times may vary slightly based on location and courier conditions.
Shipping Rates
Shipping charges are calculated at checkout based on the weight and destination of your order.
📦 Free shipping may apply to certain promotions or order thresholds — check the banner at the top of the site for current offers.
📍 Order Tracking
You will receive a tracking link via email once your order is shipped. If you do not receive it, please contact us .
❗ Delays or Issues
If your parcel is delayed or lost, please notify us as soon as possible. We’ll work with the courier to resolve the issue promptly